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MUFG Union Bank Shared Services Operations Professional, Analyst in Tempe, Arizona


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 14,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

Shared Services Operations Professional, Analyst is responsible for ensuring the daily functions of Foreign Currency Remittance unit are completed within the deadlines and error free. The Analyst is expected to possess the knowledge of cross border foreign currency wire remittances, and Fedwire, BESS formats (MT103/MT202/MT202COV/MT110), Incoming and Outgoing wire remittances and any related fee, foreign exchange contract Buy/Sell, Hot Scan and OFAC regulations.

In this capacity, the incumbent is expected to effectively:

  • Prep, process, review, and verify payment and wire in GPP and BESS.

  • Prep, process, review, and verify related Forex contracts and Vouchers utilizing RET and OVS.

  • Review/Approve ‘FCR-BBK-LIFTING CHARGES’ before the items are processed for payment.

  • Prep, process, review and verify any bank charges such as Lifting Charge, BBK Charge, Repair Charge.

  • Must have a thorough understanding of the Hot Scan function, as well as all ‘OFAC’ regulations.

  • Ensure that the Information Security Standards and Procedures (ISSP) are strictly followed.

Major Responsibilities:

Workflow Management Prep

  • Be able to handle Prep functions: Incoming MT103/MT202, CMS New York, CMS Chicago, Faxwire, BBK and Repair charges.

  • Ensure the smooth workflow within the good time frame and meet the deadline.


  • If need, be able to handle processing functions.


  • Ensure the items in GPP and OVS are registered correctly, all support documentation related to the payment is thoroughly reviewed.

  • Ensure the wire instructions are handled within the good time frame and meet the deadline.

  • Review and ensure any pending items are rectified and properly recorded at the end of the day.


  • Ensure that all items evidence the appropriate approvals, all supporting documentation related to the payment is thoroughly reviewed.

  • Review end of day proof, ensuring all wires/messages are released, Vouchers approved and GPP, BESS, OVS UDFs/Queues cleared.

  • Ensure all end of day ‘proof’ is reviewed and chopped by the Unit Manager.

BBK and Repair Charges Review

  • Review/Approve any bank claim (Lifting Charge/BBK/Repair) is validated and recorded.

  • Follow up and trace any pending/delay invoices.

Risk and Quality Control

  • Strict adherence to the Unit’s established Procedures and Compliance – BSA Travel Rule Guideline.

  • Assist the Unit Manager in implementing/revising the unit’s procedures.

  • Ensure all sensitive customers and bank information is properly maintained and secured.



  • 5-7 years of Money Transfer Operations.

  • Knowledge of foreign currency wire remittance operations.

  • Knowledge of Nostro Account, preferred.

  • Knowledge of Foreign Exchange Contract, preferred.

  • Proficient in Excel and Word applications.

  • Very good oral and written communication skills.

  • Good at multi-tasking.

  • Strong Customer Service skills.

  • High School graduate, college, preferred.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Operations

Primary Location: ARIZONA-Tempe

Schedule Full Time

Shift Day

Req ID: 10041794-WD