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MUFG Union Bank Shared Services Operations, Senior Specialist in Tempe, Arizona


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020). In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

Within the Remittance, Clearing & Settlement Services Section, which is a very time sensitive and high volume environment with rigid deadlines, the Senior Specialist is responsible for exercising due care in the processing of payments and related payment instructions on behalf of MUFG customers and branches. In this capacity the incumbent is expected to effectively: (a) maintain familiarity with FED, SWIFT, CHIPS and OFAC regulations; (b) understand and apply the MTD payment practices; (c) time manage and prioritize their assigned duties; (d) maintain knowledge of GPP, OVS, BESSWRM, and SWIFT format; (e) ensure the proper completion of all payments.

Payment Processing:

  • Perform outgoing payment entry/repair on GPP for all instructions.

  • Ensuring that all of the customers' instructions are properly transcribed to the corresponding payment system (i.e. FED Wire or CHIPS).

  • Perform outgoing payment verification on GPP ensuring required customer information is properly transcribed into corresponding system fields and identifying and resolving processing errors in accordance with the Department procedures.

  • Perform incoming CHIPS / FED payments repair on GPP.

  • Ensuring that all information is properly transcribed to the respective fields in accordance with the Department procedures.

  • Perform incoming payment verification on GPP ensuring that all information is properly transcribed to the respective fields and identifying and resolving processing errors in accordance with the Department procedures.

  • Monitor and repair/verify payments on MTD-REFER / MTD-REJECTED and Exception queues in UDF.

  • Perform GPP’s failed posting and posting error entries on OVS.

Head Office Account Monitoring:

  • Replenish or Squeeze all Head Office’s U.S. dollar accounts, in accordance with established procedures.

  • Confirm Head Office’s replenishments and squeezes are paid and received on the Intellisuite system.

  • Ensure that identified irregularities (i.e. non-receipt of funds, replenishment not credited etc.) are reported to assigned personnel within prescribed time frames.

  • Verify accuracy of IntelliSuite entries ensuring all proper information is entered, that will generate the proper drawdown or replenishment.

  • Perform all end of day reconciliation activities to ensure all relative payments are completed and replenishments received on the GPP payment system.

Risk Control:

  • Perform same day investigations on identified discrepancies and resolve such according to Department Policies.

  • Perform the cancellation and amendment function ensuring that the instructions given are followed.

  • Monitor and control both MTD-NSF (Insufficient Funds) queues ensuring that no transactions are processed without proper authorization, per our established procedures.

  • Perform the setup of all Auto Draw 1031 request templates. Ensure that all requests are processed in timely manner.

  • Perform and control of the U.S. dollar accounts maintained by Chicago Branch.

  • Ensuring that each account balance does not exceed the target balance as determined in our established procedure.

  • Perform the Cash Pooling processing and Transfer Pricing, assistance in training other staff in the section.

  • Record outgoing and incoming transactions on ‘Daily Report of Time Sensitive and Large $ payments. Ensure that all requests are processed in timely manner.

  • Perform CHIPS Settlement –

  1. Notify all concern areas of the closing of CHIPS

  2. Notify the ODA Groups of the settlement amount.

  3. End of day CHIPS account proof.



  • 3 to 5 years’ experience and knowledge of Money Transfer operations.

  • Complete knowledge and understanding of CHIPS, FED Wire and SWIFT.

  • Understand and apply CHIPS, FED Wire, and OFAC rules and regulations.

  • Maintain a fundamental understanding of SWIFT, CHIPS, and FED Wire processing.

  • Possess a practical understanding of GPP/BESSWRM/OVS.

  • Demonstrate proficiency in selected PC applications General understanding of OFAC.

  • Effectively time manage multiple job duties.

  • High school diploma.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Operations

Primary Location: ARIZONA-Tempe

Schedule Full Time

Shift Day

Req ID: 10041803-WD