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MUFG Union Bank Sr Fraud Analyst in Tempe, Arizona


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020).In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

We're searching for a Senior Fraud Analyst to review new and existing customer accounts for deposit and returned item risk. You will decide on an action to be taken based on predefined procedures or advancing to management for review. In addition, you will assist management in achieving the Bank's fraud management goals by identifying and recognizing changing patterns and techniques utilized by fraud perpetrators and by taking appropriate action to mitigate Operational Losses bank-wide.

Job Summary:

The Senior Fraud Analyst, Senior Specialist is responsible for reviewing new and existing customer accounts for deposit and returned item risk. Examine new accounts for fraudulent information and evaluate potential loss situations. Determine on action to be taken based on predefined procedures or escalating to management for review, which may include closing the accounts, resolving client questions from branch personnel or external customers.

Major Responsibilities:

  • Analyze account transactions to determine if fraudulent activity is present.

  • Investigate and evaluate fraud by contacting account holders.

  • Limit potential loss exposure by blocking accounts/closing relationships and cards status to limit funds availability.

  • Carryout efforts for prevention and recovery. Conduct post-mortem & root cause analysis as applicable.

  • Timely refer Suspicious Activity Reports (SAR's) to appropriate department to meet OCC guidelines, maintaining all research and analysis.

  • Understand, record, and update case detail reports for all alerts received.

  • Interpret case management system in order to assist with customer questions and resolve cases.

  • Talks to internal and external partners. Interrogates customers.

  • Respond to inquiries and act as the business liaison for branch/department personnel bank-wide, clients, non-client and Law Enforcement.

  • Maintain working knowledge of all fraud related applications and products.


Qualifications :

  • BA/BS preferred but not required.

  • Banking experience preferred.

  • Typically requires 2 years of direct experience in fraud detection.

  • Require advanced training and understanding of prevention techniques i.e. hold decisions, new account screening, working with and reporting to Security and Investigations on check fraud-related issues, and internal tracking of check-related losses using Union Bank fraud related applications and products.

  • Domestic operations experience, working knowledge of the Bank's operating policies, procedures and compliance regulations.

  • Excellent verbal and written communication skills, strong analytical, problem solving, and decision-making skills.

  • Demonstrated pro-active initiative, ability to work independently and under minimal supervision.

  • Proficient in Microsoft Office-Word, Excel.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Risk

Primary Location: ARIZONA-Tempe

Schedule Full Time

Shift Day

Req ID: 10041259-WD