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MUFG Union Bank Sr. HR Specialist (HR Service Center - AskHR) - Hybrid in Tempe, Arizona

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position. There are flexible work from home options available. A member of our recruitment team will discuss the options with you in more detail.

Job Summary:

Our Americas HR Service Center supports MUFG employees across the United States, Canada, and Latin America. The Senior HR Generalist assists with escalated inquiries and assists employees, managers and other stakeholders with a wide variety of Human Resource transactions and work activities which come to us via email or telephone. The Senior HR Generalist is responsible for providing comprehensive HR support and guidance for all locations. Senior Generalists serve both our internal and external partners through a variety of channels including phone, email, chat and the case management tracking system. In this role, the Senior HR Generalist will assist others in resolving all inquiries to completion with the goal of meeting our customer service and timeliness guidelines. Work is performed by a team of HR professionals focused on professionalism, accuracy, and efficiency.


  • Requires at least 4 years of prior work experience as a professional human resource generalist working in a complex global organization; preferably in an HR Shared Services environment.

  • Prefer B.S. degree in Human Resources, Business or a closely related area. High School diploma is required.

  • Prior experience with Workday.

  • Prior experience with ServiceNow, Salesforce, or a similar HR Case Management system.

  • Strong working knowledge of Outlook, Excel, PowerPoint, Teams and SharePoint.

  • Excellent communication, organizational, and problem-solving skills.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to exemptions for medical or religious reasons, as well as any other reason required by applicable law or order. Should you be selected for an interview, your recruiter will provide additional information.