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MUFG Union Bank Workflow Coordinator, Senior Specialist in Tempe, Arizona


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 14,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed, and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

Within the Remittance, Clearing & Settlement Services Section, which is a very time sensitive and high volume environment with rigid deadlines, the Senior Specialist is responsible for exercising due care in the processing of payments and related payment instructions on behalf of BTMU customers and branches. In this capacity the incumbent is expected to effectively: (a) maintain familiarity with FED, SWIFT, CHIPS and OFAC regulations; (b) understand and apply the MTD payment practices; (c) time manage and prioritize their assigned duties; (d) maintain knowledge of GPP, Swift, and telex format; (e) ensure the proper completion of all payments.

Major Responsibilities:

Payment Processing:

  • Perform incoming repair on GPP for New York Branch and Chicago Branch payments. Ensuring that all information is properly transcribed to the respective fields in accordance with the Group’s procedures.

  • Perform incoming payment verification on GPP for New York Branch and Chicago Branch a) Ensuring that all information is properly transcribed to the respective fields and b) Identifying and resolving processing errors in accordance with the Group’s procedures.

  • Perform outgoing payment entry/repair on GPP for New York Branch, Chicago Branch and Corporate customers in the MTD Outbound queue. Ensuring that all the customers' instructions are properly transcribed to the corresponding payment system (i.e. FED Wire or CHIPS).

  • Perform outgoing payment verification on GPP on the above branches and queue:

  • a) Ensuring required customer information is properly transcribed into corresponding system fields, and

  • b) Identifying and resolving processing errors in accordance with the Group’s procedures.

  • Perform same day investigations on identified discrepancies and resolve such according to Group’s Policies.

  • Provide assistance with the End-of-Day (EOD) proof documentation, Advise section Manager of any identified differences.

Provide Backup in a Senior Specialist Capacity

  • Provide assistance in processing the Defense Finance and Accounting Service ensuring that the funds are received before sending a MT103 to BTMU Head Office then send a PDF file with all the correct forms included.

  • Provide assistance with End of day closing – Ensuring that all transactions has been repaired/verified, retrieve copies of BTMU NY, Chicago and Los Angeles account at the FRB.

Risk Control:

  • Provide assistance in preparing the Daylight Overdraft Monitoring Report, providing management with: (a) daily negative peak for BTMU Branch accounts; (b) a two week average and the associated fees for the identified settlement period and (c) provide a graph on a twelve month rotating calendar basis, identifying (1) the OD peaks for each settlement period, (2) highest OD fees for the same time.

  • Provide assistance in providing CMDA with the New York Account Reconciliation Summary report, ensuring (a) BTMU, Branch, BTMU Chicago and BTMU Los Angeles accounts opening balances corresponds with the respective closing balance. (b) Advise Section Manager of any discrepancies.



  • 3 to 5 years’ experience and knowledge of Money Transfer operations.

  • Understand and apply CHIPS, FED Wire, and OFAC rules and regulations.

  • Maintain a fundamental understanding of SWIFT, CHIPS, and FED Wire processing.

  • Possess a practical understanding of GPP and OVS applications.

  • Effectively time manage multiple job duties.

  • Demonstrate proficiency in selected PC applications.

  • High school diploma.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Corporate and General Services

Primary Location: ARIZONA-Tempe

Schedule Full Time

Shift Day

Req ID: 10041804-WD