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MUFG Union Bank Operations Initiatives Analyst - Remote- NJ in Trenton, New Jersey

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a remote position. A member of our recruitment team will discuss location preferences with you in more detail.

Job Summary:

We're seeking an Operations Initiatives Analyst to support the Retail and Transaction/Corporate Banking teams for all releases. This includes Out of Releases and BAU Production issues. You will need to ensure successful end to end testing and implementation. Reporting to a senior level manager, the Operations Initiatives Analyst I is responsible for managing operational initiatives for the line of business to include process improvement initiatives, service, or efficiency initiatives, new product or system introductions, and merger related activities. Identifies appropriate solutions and makes recommendations to Management. The Analyst is dedicated to meeting the expectations and requirements of internal and external customers and is responsible for leading the effort to implement solutions and processes to enhance workflows of the department/division. The analyst ensures the assigned initiatives are properly documented and tracked as well as delivered on time and within budget. May manage one FTE.

Major Responsibilities:

  • Reporting to a senior level manager, the Operations Initiatives Analyst I is responsible for managing operational initiatives for the line of business to include process improvement initiatives, service, or efficiency initiatives, new product or system introductions, and merger related activities.

  • Identifies appropriate solutions and makes recommendations to Management.

  • The Analyst is dedicated to meeting the expectations and requirements of internal and external customers and is responsible for leading the effort to implement solutions and processes to enhance workflows of the department/division.

  • The analyst ensures the assigned initiatives are properly documented and tracked as well as delivered on time and within budget.

  • Prepare test plans and scripts.

  • Document and track results in HPQC.

  • Identify gaps and determine if further testing is needed.

  • Deliver projects on time and within budget.

  • Ability to articulate issues and assist with alternative solutions.

  • Responsible for following and adhering to all bank operational and security policies and procedures, including compliance and privacy policies.

  • Plans and leads business unit operational initiatives from initiation to implementation.

  • Articulates the line of business needs/requirements including identified solutions within the organization to obtain project buy-in.

  • Responsible for ensuring the development of procedures, workflows, communications, and training activities related to the implementation of change initiatives.

  • Partners with business unit managers to understand the needs and current processes of the unit to spearhead initiatives for process improvements.

  • Leads the effort to design and implement innovative and creative solutions based on business needs resulting in improved efficiencies. Delivers assigned initiatives on time, on budget, and within scope.

  • Provides regular status updates including reporting obstacles or variances that cannot be resolved that would impede the delivery of the project on time and within budget.

  • May manage one FTE.

Additional Information:

  • 2 - 3 years experience in domestic banking.

  • Knowledge of Bank applications, Rumba, RCIF, Content On Demand, basic inquiry for OASIS.

  • Ability to adapt or change direction when projects are added or deferred

  • Consistent record of meeting deadlines.

  • Ability to work independently with maximum efficiency and ability to prioritize and perform multiple tasks on a regular basis.

  • Previous UAT testing background.

  • Subject Matter Expertise in DDA, RCIF, RUMBA, XCP and Banking Products.

  • Good written, oral and communication skills Excellent analytical, problem solving, and documentation skills.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

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