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MUFG Assistant Vice President, IT Support Team in Hong Kong

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Responsible for the daily operations of User Support Team and ensure its delivery of providing a high quality and effective technical service and support for all PC, thin clients and desktop accessories, and PC-based software.

Job Responsibilities

  • Deliver and maintain strong stakeholder management with internal and external stakeholders

  • Work in partnership with Regional Office and various departments to collaborate and support on implementation of local and regional projects at a branch level

  • Perform software and hardware installation and upgrade and provide a high quality of service to all PC users of the Branch

  • Support the team in ensure that both client-based project and BAU activities are maintain within agreed service level

  • Provide support for all client hardware and software, Asset Inventory management and Software Asset Control

  • Incident Management and Support

  • Support IT disaster recovery activities for the responsible IT infrastructure

Job Requirements

  • Degree holder/High-diploma in Computer Science, Information Technologies or related disciplines

  • Minimum 4 years of relevant work experience in banking environment

  • Good technical understanding of installing and maintaining PC hardware and client-based software applications

  • Good organization skill and attention to details.

  • Excellent communication skill and good English proficiency

We regret to inform that only shortlisted applicants will be notified. Personal data collected will be used for recruitment purposes only. For our Privacy Policy, please visit:

MUFG Bank Ltd & MUFG Securities Asia Limited (collectively referred to as “MUFG”) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute