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MUFG Union Bank Performance & Learning Specialist in United States

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The Organisation Development team is responsible for a range of key HR areas and processes across the whole Securities International and Bank EMEA business; including Talent, Performance, Learning, Inclusion and Diversity, and Early Careers. The team aims to provide sound expert advice to both HR and business colleagues, and to deliver programmes that support the development of high performing and engaged teams.




Manage the effective delivery of performance management practices and Learning & Development initiatives for the Securities International and Bank EMEA MUFG businesses. The role is responsible for the delivery of projects and processes to support the delivery of the Global HR and business strategies across MUFG, providing specialist input and advice to ensure that a successful High Performance Culture is effectively embedded and continues to develop.



  • Provide specialist advice and guidance on all aspects of performance management in EMEA in order to execute an effective approach to managing performance.

  • Work closely with regional and international HR colleagues at each stage of the annual performance review cycle to provide specialist expertise. Oversee the delivery of performance calibration to MUFG in EMEA.

  • Collaborate with HRBPs, Shared Services and business colleagues to drive successful completion of the annual performance cycle, ensuring quality of conversations and written feedback and providing analysis to drive continuous developments and improvements.

  • Support the creation of performance management related training to ensure employees and managers are equipped to take ownership and be accountable for performance including training, online tools and resources.

  • Design and implementation of global performance related processes in EMEA, including the development of Workday performance modules in collaboration with HRIS colleagues.

  • Management of all Performance Management requirements under UK SMCR regulations ensuring high quality performance evaluations.

  • Responsible for ensuring all performance related processes adhere to regulatory requirements, including but not limited to specific performance management requirements under GDPR.

Learning & Development

  • Execute learning & development tasks relating to the EMEA L&D agenda including supporting the running of core curriculum training sessions and the mentoring programme, and on-boarding of suppliers.

  • Contribute towards projects and initiatives within the EMEA L&D Strategy

  • Work with HR Shared Services to ensure delivery on administrative L&D tasks team where required, acting as second line on more complex queries.

  • Work with regional EMEA HR colleagues on Learning initiatives where support is required

  • Support the delivery of professional skills and regulatory e-learning in LEAP for EMEA and Asia Securities populations of c4000 employees

  • Work with business stakeholders to design, build and launch high quality online learning in Articulate Rise 360

  • Manage training administration such as availability, running and capture: create training courses, roll out training, reporting, access, etc.

  • Handle day to day second line LMS queries and escalating where appropriate Support the identification and resolution of technical issues associated with the operation of LEAP

  • Provide stakeholders at all levels with MI on completion, engagement, experience, and effectiveness of digital content



  • Demonstrated Performance/Talent /Learning/HR Generalist experience within a HR function.

  • Previous experience using Performance and Learning Management systems (Workday experience preferred)

  • Strong attention to detail with experience of working with large data-sets


  • Previous experience working in the Financial Services industry.


Functional / Technical Competencies:

  • Excellent written, verbal and interpersonal communication skills, able to adapt style and tone to suit the audience.

  • Experience managing people analytics

  • Strong knowledge of MS Office and competency working with Outlook, PowerPoint and Excel .

  • Ability to prioritise a challenging workload and act with urgency, delivering to multiple, sometimes tight, deadlines

  • Excellent attention to detail and ability to maintain a professional manner in a busy environment

  • Experience with preparing and analysing management information.

Education / Qualifications:

  • A degree or equivalent professional qualification/experience in Human Resources or other relevant field.


  • A strong interest in OD and People development with a passion for making a difference

  • Excellent interpersonal skills, with the ability to build & manage relationships, as well as influence

  • A collaborative approach to working with a range of stakeholders across teams, divisions & locations

  • A proactive, self-motivated, organized approach, able to navigate and simplify complexity

  • Strong decision making skills and the ability to demonstrate sound judgement

  • Strong problem solving skills

  • A confident approach, with the ability to provide clear direction to colleagues & stakeholders

  • Personal alignment to EMEA Culture Principles

  • Client Centric

  • People Focused

  • Listen Up, Speak Up

  • Innovate & Simplify

  • Own & Execute


The role holder will be assessed in accordance with the Global Performance framework and with relevant input obtained from the dual hatting entity as relevant.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.


  • You will have responsibilities for both BTMU and MUS

  • You will be required to perform your duties and responsibilities on an entity neutral basis, without favour

  • You are required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of BTMU and MUS.

  • Working terms are dictated by functional mandates, the terms of the Dual-Hat Arrangement Agreement in place between BTMU and MUS and any other relevant agreements entered into between BTMU and MUS.

  • You have responsibility for identifying and resolving where there may be a difference or conflict in needs between BTMU and MUS, escalating to your manager where required.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute